Support

Contact Us

Real answers from people who know blanks. We respond to every message within one business day — usually much faster.

Email support

One inbox for everything — orders, shipping, certificates, products, and account questions.

info@b2bsportswear.com

Hours: Monday–Friday, 9 AM–6 PM EST. Same-day shipping cutoff is 1 PM EST.

Order & shipping help

Tracking, split shipments, cancellations, or something arrived wrong.

Include your order number for the fastest answer.

Resale certificates & tax-exempt

Certificate uploads, approval status, multi-state exemptions.

Upload first under Account → Tax Certificates, then email if stuck.

Products & sourcing

Stock checks, brand questions, or help finding the right blank for a job.

Tell us the style number or the job you're quoting.

Answers without the wait

Most questions are covered in the FAQ, shipping information, returns policy, and the tax-exempt guide. Order status is always live under Account → Orders.

Quick facts before you write

  • No minimums. Wholesale pricing starts at the first piece, with volume tiers applied automatically in the cart. See bulk pricing.
  • Same-day shipping. In-stock orders placed before 1 PM EST ship the same business day from the closest warehouse, with free Ground shipping on larger orders in the contiguous 48 states. Rates and cutoffs are on the shipping page.
  • Plain packaging. Every order ships in plain, unbranded boxes, so it can go straight to your customer.
  • Tax-exempt buying. Upload a resale certificate once and every order checks out tax-exempt. The resale guide covers each step.
  • Returns. What can come back, and how, is on the returns policy.

Still stuck? Email info@b2bsportswear.com with your order number or style number and we will pick it up within one business day. You can also browse the full FAQ.