Support

Shipping Information

Fast, low-cost freight is the whole point of buying blanks the smart way. Here is exactly how it works.

Same-day shipping cutoff

In-stock orders placed before 1 PM EST on a business day ship the same business day. Orders placed after the cutoff, or on weekends and holidays, ship the next business day.

Where orders ship from

Your order is routed automatically to the distribution warehouse closest to your delivery address that has your items in stock. With warehouses across the United States, most orders arrive within 1–4 business days by ground service.

Free freight over $265

Orders of $265 or more ship free(standard ground, contiguous U.S., up to 30 lb — roughly a case of tees). Heavier orders and everything below the threshold are calculated at checkout from the real carrier rate based on weight, destination, and the warehouse(s) fulfilling your order — no padding.

Alaska, Hawaii, Puerto Rico and U.S. territories

Free freight applies to the contiguous 48 states only. Orders shipping to Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, Guam, American Samoa, the Northern Mariana Islands, or APO/FPO/DPO military addresses do not qualify for free shipping at any order size. There is no ground service to these destinations: every shipment travels by air, and the carrier’s air rate is charged on every order. Expect it to run several timesthe mainland ground cost for the same box — on a case-size order it is often hundreds of dollars. The exact amount is shown at checkout once you enter your ZIP code, before you pay. If the freight actually billed to us for a shipment differs materially from what was quoted, we reserve the right to cancel the order and refund you in full.

Plain, unbranded packaging

Every box leaves the warehouse in plain packaging with no supplier branding, no invoices, and no pricing inside. Ship to your shop, or ship directly to your customer — there is nothing to relabel and nothing that reveals your source.

Tracking

You will receive an email with carrier tracking as soon as your shipment leaves the warehouse. You can also find live status for every order under Account → Orders.

Split shipments

If your order includes items stocked in different warehouses, it may arrive in more than one box — at no extra shipping cost to you. Each box gets its own tracking number.

Questions?

Email info@b2bsportswear.com with your order number and we’ll get you an answer fast. See also Returns and FAQ.